The AI Advantage: How Cummins is Leveraging Axion to Improve Uptime for Customers & Warranty Performance

Decision Compass Call – Data Mastery, Governance, and Analytics

Abstract: Cummins has built its global reputation on uncompromising reliability for its customers. For power systems in data centers & mining, customer quality is a key competitive differentiator more than ever. Join Cummins senior executives, Justin Blomenberg, Customer Experience Leader – Industrial Markets, and Kevin Brittain, Digital, AI and Modeling Director, as they reveal how Cummins is leveraging artificial intelligence to be proactive about emerging issues for their customers, in partnership with Axion, and advancing field engineering.

In this executive briefing, discover how Cummins is pioneering AI-driven proactive intelligence to improve CX by:

• Proactively countermeasure failures before they impact customers
• Reduce warranty costs while extending their market-leading reliability advantage
• Transform field data into actionable insights that drive measurable ROI
• Accelerate issue resolution, improving customer experience

Alongside Daniel First, CEO and founder at Axion, Cummins leaders will share the strategic vision, implementation roadmap, and early wins from their AI transformation journey. Learn how they’re turning a flood of unstructured data into a strategic asset that delivers both immediate cost savings and long-term competitive differentiation.