United Scrap Metal Plant Tour
Enabling Technologies to Drive Sustainability Improvements in Manufacturing
Overview
Join the Manufacturing Leadership Council at United Scrap Metal’s (USM) Recycling Headquarters in Cicero, IL for an opportunity to tour the facility and learn about implementing sustainability and recycling programs and minimizing environmental impacts in the manufacturing sector. You will have an opportunity to see how USM is utilizing tracking and sourcing tools and other enabling technologies to drive sustainability improvements in manufacturing. USM’s HQ Facility is an excellent representation of the complexities of a large-scale recycling operation within the manufacturing, energy, construction and demolition sectors.
United Scrap Metal has been operating for 46 years with a mission to make a positive impact in the lives of others. One of the priorities of the organization has been customer excellence. The USM team has worked diligently to develop and procure leading technologies to enable excellence in providing recycling services including transparency, responsiveness, customized pickups and containers all while measuring sustainability metrics and minimizing environmental risk.
Walk Away with Actionable Insights
Attend this plant tour, which will be followed by a panel discussion on Sustainability, Culture and Excellence and walk away with actionable insights, including:
- How customer service applications are engaging customers at all levels of the provision of recycling services
- How enabling technologies are providing real-time feedback and monitoring of key processes in the transport of recycling materials.
- How applications are going beyond mere databases and information storage and are now driving sustainability metrics
- How applications can drive the nature of shop floor engagement and empowerment
- The positive impact of community engagement and USM’s role in our communities
- How USM’s culture drives success
Meet the Founder and CEO of United Scrap Metal Marsha Serlin
United Scrap Metal Plant Tour
Enabling Technologies to Drive Sustainability Improvements in Manufacturing
August 12-13, 2025, Cicero, Illinois
Please note all times are Eastern Time.
August 12, 2025
- Registration
- Welcome Reception and Dinner
August 13, 2025
Full Day Event – Detailed Agenda to Follow
- Networking Breakfast
- Welcome: Marsha Serlin, CEO & Founder, and Brad Serlin, President
Learn about United Scrap Metal’s history in the community, get an overview of recycling’s role in manufacturing, and preview tour highlights during this welcome session. - United Scrap Metal Plant Tour
- Networking Lunch
- Breakout Discussions
- Panel Discussion
Brad Serlin, President; (additional panelists TBD)
Come ready with your questions as company leaders recap the tour and provide a glimpse of recycling’s future and United Scrap Metal’s vision for continued growth.
Breakout Discussions:
- Breakout 1: USM Culture of Community
Speaker: Kim Reddington, Vice President Business Diversity & Culture
At United Scrap Metal, community impact is more than a value—it’s a way of doing business. As a certified Woman-Owned Business Enterprise, USM actively advances women and minority leadership, supports team engagement and mentorship, and invests in safety and training. This session also spotlights Paradigm for Parity, philanthropic partnerships and how purpose drives growth. - Breakout 2: USM Digital Systems
Speakers: Brett Wallin, National Director of Logistics; Steve Phillips, IT Director
See how USM is using digital tools to simplify transportation and elevate customer experience. This session explores USM’s platform features including account access, scrap tracking with photos and inventory tags, route optimization and customer service metrics. You’ll also get a look at the company’s cybersecurity approach and how it all adds up to smarter, safer service. - Breakout 3: USM Safety & Sustainability
Speakers: Sadzi Oliva, SVP of Government Relations & Community; Adam Wilk, National Director of Safety & Compliance
Go inside USM’s role in the circular economy and how the company measures and achieves sustainability—from material lifecycles and environmental risk mitigation to industry certifications. Learn about USM’s award-winning safety practices and the steps taken each year to continuously improve the company’s ESG ratings.
Speakers
Brad Serlin, President & Marsha Serlin, CEO & Founder
Jodi Keller
Executive Vice President
Sadzi Oliva
SVP of Government Relations & Community
Steve Phillips
IT Director
Kim Reddington
Vice President Business Diversity & Culture
Brett Wallin
National Director of Logistics
Adam Wilk
National Director of Safety & Compliance
Jeff Puma
Content Director, Manufacturing Leadership Council
Group Hotel:
Hilton Chicago Oak Brook Suites
- Discounted room rate: $132
- Book by: 11:59 p.m. CST on Monday, July 21 , 2025
(in order to secure this rate and availability) - To make your reservation online, click here.
- To make your reservations by phone, call 630-941-0100 and reference the NAM USMP group code.
*All transportation for event functions will leave from and return to the Hilton Chicago Oak Brook Suites
Airports
Suggested International Airports
- O’Hare International Airport (ORD)
- Chicago Midway International Airport (MDW)
Suggested Travel Dates
Arrival: Late morning/early afternoon on Tuesday, August 12, 2025.
To ensure you arrive in time to attend the kickoff networking dinner that evening.
Departure: Morning of Thursday, August 14 or after 7:00 p.m. on Wednesday, August 13, 2025.
To ensure you do not need to leave the tour and sessions early or miss out on any post-event networking opportunities!
Transportation
Additional information forthcoming.
