Description
Supply chain disruption, economic headwinds and competitive pressures are reshaping how manufacturers compete and grow.
Yet, while 67% of manufacturers are investing heavily in digital transformation, only 10% are including the teams who drive customer relationships in their digital strategy—leaving a critical gap between operational gains and revenue growth.
In this Master Class, you’ll hear fresh insights from Tacton’s State of Manufacturing: 2025 report. Based on a survey of more than 200 manufacturing leaders, the findings reveal where top performers are gaining an edge, where most organizations are falling short, and how to connect operational excellence to customer experience for maximum impact.
Our expert panelists will share exclusive benchmarking data, real-world lessons and actionable strategies you can take back to your organization—from harnessing AI for smarter operations to eliminating quoting bottlenecks and enhancing buyer engagement in digital sales.
Key Topics:
- Where manufacturers are making the most impactful digital investments, and how to connect them to revenue growth.
- Where go-to-market agility is breaking down, with 79% facing quote quality issues and over half battling technical bottlenecks.
- Where AI is gaining momentum and how the top 16% of manufacturers are achieving AI maturity and smarter operations.
Moderator | Panelists
- David R. Brousell, Founder, Vice President and Executive Director, Manufacturing Leadership Council
- Nils Olsson, Chief Strategy Officer, Tacton
- Luca Mazzei, Strategic Growth Officer, Protolabs
- Craig Souser, President and CEO, JLS Automation
