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As digital maturity grows, a new challenge is emerging: complexity. Technology has made mass customization possible, but disconnected systems, siloed teams and fragmented processes can keep success out of reach.
As experienced workers retire and workforce turnover continues, manufacturers face a growing challenge: how to reverse the loss of critical organizational knowledge before it impacts safety, quality, productivity and workforce readiness. Leading manufacturers are moving beyond static documentation to create systems that capture expertise, train workers effectively, reinforce best practices on the job, and continuously improve through frontline feedback.
Manufacturers continue to invest in smart factories and rapidly adopt generative AI, yet significant gaps remain in data quality, governance, workforce skills, change management and execution. Just 17% believe their operational leadership teams are fully prepared to lead digital transformation.
